Professional Cable 'Conditioning' Service

As part of our commitment to our clients and indeed to all the audio fraternity, TrusoundZ offer a full professional cable conditioning service consisting of a visual and electronic inspection of the cable(s) and connectors which involves checking for any physical damage and electrical abnormalities. If any problems are found at this stage then the client will be contacted and informed of the situation so that any necessary repairs may be undertaken which may involve an extra cost.

After this initial examination and any necessary repair work completed the cable(s) are then connected to one of our Blue Horizon Proburn cable burners and spend the next few days being given the equivalent of a really good workout or 'burned in' as it is commonly referred to.

The Blue Horizon Proburn ~ cable burner / conditioner
select image above for details about the Proburn and cable burning

This process takes several days and the complete service is available for most types of cables including the following:

1) ~ XLR balanced interconnects.
2) ~ RCA / phono unbalanced interconnects.
3) ~ 75 Ohm digital cables (S/P dif) RCA and BNC connectors.
4) ~ 110 Ohm digital AES / EBU cables.
5) ~ Passive speaker cables, (standard 2 core) with bare wire, banana plugs or spade termination with conductor sizes up to 6mm sq. or 9 AWG.
6) ~ Passive speaker cables, (bi-wired 4 core) with bare wire, banana plugs or spade termination with conductor sizes up to 6mm sq. or 9 AWG.
7) ~ Power cables with any combination of U.K. 13A 3 pin, Schuko, IEC and Fig 8 plugs.
8) ~ TrusoundZ power blocks.

The cost of this service without any repair work being required is as follows:

1) ~ XLR balanced interconnects (pair of cables) ........................... £ 26.00
2) ~ RCA / phono unbalanced interconnects (pair of cables) ......... £ 26.00
3) ~ 75 Ohm digital cables (S/P dif) (single cable) ......................... £ 15.00
4) ~ 110 Ohm digital AES / EBU cables (single cable) .................. £ 15.00
5) ~ Passive speaker cables (standard 2 core pair of cables) ........ £ 26.00
6) ~ Passive speaker cables (bi-wired 4 core pair of cables) ......... £ 44.00
7) ~ Power cables (single cable) ..................................................... £ 40.00
8) ~ TrusoundZ power blocks (single cable) ................................... £ 40.00

The above prices do not include return shipping and V.A.T. which will be added at cost.

Different cable types require different 'burning in' times ranging from 48 hours to 72 hours or even longer if necessary and electrical power cables and power blocks requiring additional safety testing (see important note below) which accounts for the pricing differentials for the different cable types.

Please contact us directly to use TrusoundZ cable conditioning service, either by email or by telephone on +44 (0) 1457 869889 when shipping and payment details will be made available to you.

Please read the important note below regarding the servicing of power cables and power blocks

With regard to detail 7 and 8, listed above, (Power cables and TrusoundZ power blocks), it should be noted that all power cables and power blocks will undergo PAT testing (electrical safety testing) in accordance with current U.K. health and safety legislation prior to the cable 'burning in' process commencing and depending upon the result of the PAT test, either a Pass or Fail notification will be attached to the cable being tested. If the cable or power block fails its PAT test then the client will be advised that it is unsafe to use in its present condition.

If repairs are not possible or are not authorised by the client then a £12.00 administration fee + return shipping + VAT will be charged to cover any costs incurred and the cable will be returned with an unsafe / failure notification stating that it should not be connected to the mains supply and should be disposed of in a safe and environmentally friendly way.

Any payment received in advance for the cable conditioning service relating to the failed cable will be refunded minus the administration fee.

A copy of the failure notification will be kept on record.